Privacy Policy
Last updated: 6/6/2025
This Privacy Policy describes how Yaya ("we," "our," or "us") collects, uses, and protects your personal information when you use our AI assistant service through WhatsApp and our website.
1. Information We Collect
Information You Provide:
- WhatsApp phone number when you first message Yaya
- Email address and contact information for paid subscriptions
- Messages and content you send to Yaya (reminders, notes, calendar events)
- Calendar data when you connect Google Calendar or Outlook
Information Automatically Collected:
- Usage data and interaction patterns with Yaya
- Technical information (IP address, device type, browser information)
- WhatsApp message metadata (timestamp, delivery status)
2. How We Use Your Information
- To provide and improve Yaya's AI assistant services
- To manage your reminders, calendar events, and notes
- To process payments and manage subscriptions
- To send you service-related notifications
- To analyze usage patterns and improve our service
- To comply with legal obligations
3. Legal Basis for Processing (Israeli and EU Law)
- Your consent when you start using Yaya
- Contract performance for paid services
- Legitimate interests for service improvement
- Legal obligations for compliance and safety
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- With third-party services you connect (Google Calendar, Outlook)
- With payment processors for subscription billing
- When required by law or to protect safety
- With service providers who assist in operations (under strict confidentiality)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security assessments.
6. Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. When you delete your account or terminate your subscription, we will delete your personal data within 30 days, except where retention is required by law.
7. Your Rights
Under Israeli Privacy Protection Law and other applicable laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Delete your personal data
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at info@yaya.com.
8. International Data Transfers
Your data may be processed in countries outside of Israel. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy in accordance with applicable data protection laws.
9. Children's Privacy
Yaya is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience and analyze usage. You can control cookie settings through your browser preferences.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and, where appropriate, through Yaya or email notifications.
12. Contact Information
For any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@yaya.com
- WhatsApp: +972 55-994-3649
13. Data Protection Officer (Israeli Law)
For matters specifically related to data protection and privacy under Israeli law, you may contact our Data Protection Officer at privacy@yaya.com.
This Privacy Policy is designed to comply with Israeli Privacy Protection Law, GDPR, and other applicable privacy regulations.